We know it’s tough to be without power, but there are a number of factors beyond our control (weather, fallen trees, animals, cars, mechanical failures, etc.) that can cause power outages. We work hard to maintain our system to reduce frequency and numbers of outages, but when they do occur, you can report your outage and stay up-to-date on progress using the links below.
|Map auto-updates every 5 minutes. Outage regions can be viewed by County or by Township.||Last Updated: 3:41pm|
Report an Outage
Log in to your SmartHub account and select “Report an Outage.” Include any additional information in the notes section. You can also report your outage from the SmartHub app.
Call us at 1-800-423-6634 or (989)733-8515. You can report your outage through our automated phone system or wait to speak to a Member Services Representative.
Be prepared before a potential power outage, especially when severe weather is forecasted.
Here in northern Michigan, cold temps, winds, and ice and snow storms make staying warm and safe a bit of a challenge.
Winter Storm Safety
Snow load, ice and winds can lead to downed power lines and loss of power.
When we are working on system upgrades or routine maintenance, you will receive a phone notification from Presque Isle Electric & Gas Co-op informing you of a planned outage.